Symptom:

Mixcder E9 headset not powering on when Power button is pressed.

Possible Problems:

  • The battery is fully drained/discharged
  • The headset is charged without turning it off
  • Some hardware issue

Solution:

  1. First of all, make sure you charge with a 5V/1A micro USB charger for at least 2 hours
  2. Unplug from power source
  3. Try pressing the Power button for 10s. If it doesn’t help, proceed to the next step
  4. Plug in the supplied 3.5mm audio cable and unplug. Try it for a couple of times. Then press the power button. (Note: It was recommended to me by Mixcder Support team when I faced the same issue.)
  5. Ultimate Step: Press the Power Button and Volume minus(-) buttons simultaneously for 10-12s. Then release it, and press Power button for 2-3s. It should now be powered on.

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